Privacy Policy
Effective date: 1 January 2026
Last updated: 29 January 2026
Orlik IT (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013 and other applicable South African data-protection laws.
This Privacy Policy applies to all users of our website www.orlik.co.za, our services, and any communication with Orlik IT.
1. Who We Are
Orlik IT is a South African IT services company providing:
Managed IT services
Cybersecurity
Networking and cabling
Cloud solutions
Microsoft 365
Backup and disaster recovery
Ecommerce and online systems
Hardware and software supply
IT support and consulting
Website: www.orlik.co.za
2. What Personal Information We Collect
We may collect the following personal information when you use our website, contact us, or become a client:
2.1 Information you provide
Full name
Company name
Email address
Phone number
Physical or billing address
Technical or IT-related information required to provide services
Payment and invoicing details
Support tickets and communications
2.2 Information collected automatically
When you visit our website, we may collect:
IP address
Browser type and version
Device type
Pages visited
Date and time of visit
Referring website
This data is used for security, analytics and performance optimisation.
3. Why We Collect Your Information
We collect and use personal information to:
Provide IT services and support
Respond to enquiries and requests
Manage contracts and billing
Provide system monitoring and security
Communicate about service updates
Maintain legal and regulatory compliance
Improve our website and services
Protect against fraud, abuse, or security threats
We only collect what is necessary and relevant for these purposes.
4. Legal Basis for Processing
We process personal information under POPIA based on:
Your consent
Performance of a contract
Legal obligations
Legitimate business interests (such as cybersecurity, fraud prevention, and service delivery)
5. How We Store and Protect Your Data
Orlik IT takes data security extremely seriously.
We use:
Secure servers and encrypted connections
Firewall and intrusion-prevention systems
Restricted staff access
Secure backups
Professional IT security practices
We take reasonable technical and organisational measures to prevent:
Loss
Unauthorised access
Unlawful processing
Data breaches
6. Who We Share Your Data With
We do not sell your personal information.
We may share data only when necessary with:
Cloud providers (Microsoft, Google, hosting providers)
Backup and security providers
Payment processors
Accounting and legal service providers
Regulatory authorities when legally required
All service providers are required to protect your data.
7. International Data Transfers
Some services we use (such as Microsoft 365, Google, cloud backups, or hosting platforms) may store data outside South Africa.
We ensure that such providers comply with international data-protection and security standards.
8. Cookies and Tracking
Our website may use cookies to:
Improve performance
Analyse traffic
Provide better user experience
You may disable cookies in your browser, but this may affect website functionality.
9. Your Rights
Under POPIA, you have the right to:
Access your personal information
Request correction of incorrect data
Request deletion (where legally possible)
Object to processing
Withdraw consent
Lodge a complaint with the Information Regulator
You can exercise your rights by contacting us.
10. How Long We Keep Your Data
We retain personal data only for as long as:
Required by law
Necessary to provide services
Needed for accounting, security, or legal purposes
After this, data is securely deleted or anonymised.
11. Data Breaches
If a data breach occurs that affects your personal information, Orlik IT will:
Investigate immediately
Take corrective action
Notify affected parties if required by law
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available at www.orlik.co.za.
14. Contact Us
If you have any questions or requests regarding your personal data, please contact:
Orlik IT
Website: www.orlik.co.za
Email: guy@orlik.co.za